We’re here to help
Do you need help with your banking?
We have lots of products and services, along with other useful resources, to support you.
Perhaps you need us to change how we communicate with you. For example, you may request:
- Items to help you, such as braille documents and hearing loops
- That we’re extra patient when we speak to you
- That we take your mood and reactions into consideration
Let us know your needs so we can make your banking easier.
You can find our contact options on this page.
Manage your debit card
View your card details, set limits and manage payments.
The cost of living
Tips on managing money when prices rise.
Managing money problems
Practical guidance if you're worried.
Money Mentors
Get guidance from experts.
Living with disability
Support for your wellbeing and finances.
Coping with illness
Advice on managing finances during illness.
Third-party access
Allow others to help manage your account.
Protect from scams
Learn how to stay safe online.
Mental health and your money
Recognising the signs of problems and how to stay on top of your finances.
Debt and mental health
Mental health and money are often linked. Get back on track with support.
Protect yourself from scams
Learn about scams and how to stay safe online.
Help with financial abuse
Learn how to spot signs of abuse and how we can support you.
If you’ve lost your job
Plan your next steps if you're out of regular work.
Gambling problems
What to do if gambling becomes a concern.
Compulsive spending
Tips to help manage and reduce spending habits.
What to do when someone dies
Support during difficult times and managing finances.
